Privacy Policy
This policy explains how Zone collects, uses, stores, and protects information when customers, sellers, delivery partners, and support users access the website or mobile application.
Last updated: March 12, 2026
We may collect account information such as name, phone number, email address, delivery address, profile details, store details, and order-related information. We may also collect technical data such as device type, browser data, IP address, app version, and usage events needed to operate and secure the service.
Zone uses collected information to create and manage accounts, process orders, coordinate delivery, communicate with users, provide support, improve service quality, prevent fraud, and comply with legal obligations.
If the app or website uses location-related features, Zone may process location data to support delivery, address validation, map features, and operational tracking. We may also keep logs related to sign-in, security events, and system performance.
We may share limited information with sellers, delivery partners, service providers, hosting providers, payment or communication providers, or legal authorities when required to operate the service, complete an order, protect users, enforce platform rules, or comply with applicable law.
We retain information only as long as reasonably necessary for service operation, recordkeeping, dispute handling, fraud prevention, and legal compliance. Zone applies reasonable administrative and technical measures to protect personal information, but no online system can guarantee absolute security.
Users may request access to their information, correction of inaccurate information, or deletion of data where permitted by law and operational requirements. Account and order information may be retained where needed for compliance, fraud prevention, or legitimate business records.
Zone is not intended for children under 13 without appropriate supervision or legal permission where required. If we learn that personal information has been submitted in violation of this policy, we may take steps to remove it.
For privacy-related questions or requests, contact Zone at sczone147@gmail.com or +20 109 707 7419 .
