Support

Fitness Way Support

Contact Fitness Way support for account help, subscriptions, technical issues, app review questions, or general assistance.

Last updated: May 19, 2026

What we can help with

  • Account access, login issues, and email verification problems.
  • Subscription questions, renewals, and package-related support.
  • Technical issues, app bugs, and unexpected behavior on iPhone or iPad.
  • General help with Fitness Way features, gyms, trainers, and attendance flows.

Frequently asked questions

How do I report a bug?

Send a short description of the issue with screenshots, your device type, and the account email used inside Fitness Way.

How do I get help with a subscription?

Contact support by email or WhatsApp and include your account email plus any relevant subscription or gym details.

When will support respond?

Fitness Way aims to respond as quickly as possible during normal business hours.